Programmable Media

Programmable Media onboarding FAQ

Last updated: Nov-01-2023

This page provides quick answers to the most common questions that developers ask when evaluating or getting started with Cloudinary Programmable Media.

Note

Enterprise customers should also see the Enterprise onboarding FAQ.

On this page:

Signup and pricing
Storage and CDNs
Asset management and delivery basics
Account and asset security
Account usage and monitoring

Signup and pricing

What can I do with Cloudinary's Free plan?

How do Cloudinary credits work?

How do I upgrade or downgrade my Cloudinary account?

Can I purchase Cloudinary via another cloud platform or local partner?

Who can help with specific questions?

Storage and CDNs

Which Content Delivery Network (CDN) does Cloudinary use?

Where are my uploaded assets stored? Can I keep uploading to my own storage bucket?

Can I host any type of content on Cloudinary?

What are some storage and cleanup best practices?

Asset management and delivery basics

Where do I find my account credentials?

How do I migrate all my existing images and videos to Cloudinary?

How do I deliver the most optimized assets?

Why is an old image/video still showing in my site after I replaced it with a new one?

What special operations and analyses can I perform on assets while uploading?

Account and asset security

How do I control which users access my Cloudinary account and what they can do?

What security measures are available to prevent misuse of my account?

How can I control who has access to sensitive media assets?

Account usage and monitoring

How can I track my credit usage?

Aside from credits, what other usage allowances should I be aware of?

What kinds of usage reports does Cloudinary offer?

How can I monitor account and service availability?

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